HomeVirtual AssistanceAdmin Support - Studio MFP

Our virtual assistants help free up your time so that you can optimize your productivity and can spend more time on your business critical functions. They think of your business as theirs and are ready to take up any tasks that you delegate to them, and to willingly learn on the job if they have never done it before.

Our virtual assistants are intelligent graduates as this job is challenging and requires a high level of administrative, organizational, interpersonal and IT skills. They are flexible, adaptable and have the ability to work under their own initiative. They are constantly upgrading their skills and talent to match the evolving needs of our clients. With great time management skills, they are able to manage multiple priorities and a fluctuating workload, just to ensure that you are not hassled by routine time-consuming tasks.

Below is a range of administrative support that our virtual assistants provide to our clients:

Managing Tasks

  • Inbox Management
    • Creating and managing email services
    • Responding to email
    • Filtering, sorting, and parsing email
  • Calendar Management
    • Update events and tasks
    • Setting reminders
    • Scheduling meetings
  • Contact Management
    • Creating contacts
    • Creating distribution lists
    • Managing contact lists
    • Import/Export contacts

Data Entry

  • Online/Offline data entry
  • Data conversion
  • Document transcription
  • Word processing
  • Document formatting
  • Filling out web forms or other web application fields
  • File conversion and management

Linguistic Services

  • Translating languages to and from English
  • Transcriptions

Claims Processing

What happens when I get my
Virtual Assistant?

Learn how our Virtual Assistant program works.
What’s the difference between Studio MFP’s virtual assistants than other companies?

Most virtual assistant services provide someone to do the research, communicate, or send you information. Our virtual assistants can do all that, but most importantly what separates us from the others is that we do the work. You need help with your hosting account? Done. Graphics designed? Done. Meetings scheduled, and your notes transcribed? Done. Logo formatted for your vendors? Done. We don’t stop with just helping out, we actually execute on the work you need.

Do virtual assistants complete my other Studio MFP services?

Studio MFP is exactly what we say we are, a studio. So if you request something more in depth than our standard virtual assistant services, we will work internally to transfer hours, or generate invoices to make sure your work is done. We all work together throughout our departments to ensure your projects are completed. It’s seamless!

Will my clients know I’m using a virtual assistant?

This is completely up to you. We can communicate directly with your clients, either with our email, or a branded email from your domain like “joesassistant@yourcompany.com” or even “tom@yourcompany.com.” Communicating with your clients is under your discretion. Some clients like having a support tool set up like Zendesk to mask all support communication. We can assist you, or work with your tech team, in generating a new email for your virtual assistant. Depending on your email service a small fee may be required for a new email address. Studio MFP is not responsible for fees incurred with any email setup. Contact us for more details!

How much does a Virtual Assistant cost?

We have premade plans set up from 12 to 80 hours per month, starting at just $420 per month. For custom plans, we have invoicing options for one-off months or custom Full Time Equivalent options. Register in the Studio MFP App to learn more.

How do I communicate with my virtual assistant?

We work solely through email for our virtual assistant program. This allows every task to be documented, and able to be sent to the appropriate team member. You will have a Digital Solutions Consultant (your general account manager) to set up the virtual assistant, then afterwards you will be able to communicate with them directly. We are hoping to offer chat and Skype/calling options in the near future.

When does my virtual assistant work?

Our virtual assistants are located in most time zones, but depending on the services you are requesting, it could be completed overnight by our international team. Our standard service business hours are 9:00am to 5:00pm EST, but what works well about our virtual assistant program, is that we complete most of our work while you sleep! Once we’ve received your request we will give you a confirmation by your VA, or DSC, and a timeline for completion. It helps if you send us due dates, or request when tasks be completed.