Asked Questions

We do our best to update our FAQ’s depending on what is actually asked in our support center.
How to know that Studio MFP is right agency for me?

We have more wiggle room than other agencies. Where most agencies offer just marketing, or just website design, we diversify so you don’t have to pay an arm and a leg.

I want to upgrade my social media plan, how do I do that?

You can either contact your account manager and upgrade that way, or log into our web app and pick your new plan. Your subscription will be automatically updated to the new plan.

I ordered a logo, how do I make revisions?

Once your logo versions have been finished, they will appear as new project items in our app. You can login, make revisions, and write comments directly on our designs.

How do I move my subscription to invoicing rather than on my credit card?

We offer invoicing on most of our services, if your account is eligible. Contact your account manager and invoicing can be enabled for your account if you meet the requirements for your service.

How do I know my new website will work?

We put all of our websites through vigorous testing on multiple different servers.  If in any case your website fails to perform, our quality team will make the necessary adjustments.

Related Questions

If you have any questions regarding your Studio MFP Products, contact our support team.
How do I buy a domain name?

Glad you asked! We offer some of the lowest prices in domains and hosting. Go to and you can purchase/transfer a domain, or login to view your previously purchased domains.

How do I login to the Email CRM software, Connect MFP?

Connect MFP works a bit differently than our other products, each client has their own subdomain. If you don’t remember your subdomain (for example, ) please email your account manager, or our support team and we will send you your unique login URL.

What do I need for Hotspot MFP to work?

To operate a Hotspot MFP wifi network, a broadband internet connection and at least one compatible router or device is needed (this can also be a PC) . The minute the router receives internet, the service starts to work (you need to provide the internet connection).

Since our software is running on your router, there is no need to operate a computer. You can connect the hotspot router directly to the modem or to an existing network. Then the router communicates with our servers (to authenticate users).

I need more SMS messages in Connect MFP. Do I need to subscribe to Text MFP too?

Not at all! Connect MFP and Text MFP are two separate products. SMS message credits in Connect MFP are solely for Connect MFP, and Text MFP SMS messages are for Text MFP only.

Five easy steps to a
successful project

Studio MFP takes an efficient and fresh approach to design and development. We strive to understand your market, your audience and your core business drivers in-depth, so that we can correlate every design and marketing decision directly back to helping you achieve your business goals.
  • STEP 1
  • STEP 2
  • STEP 3
  • STEP 4
  • STEP 5


We begin by performing a rigorous audit of your market space. Who is the core audience? What are their concerns and values? What are your competitors doing? What can we do differently?


Prototyping involves rapid and collaborative iteration on wireframe concepts, layouts and directions.


Once we’ve agreed on finalised prototypes the development team steps in to create high fidelity living mockups of the final product.


Then we bring those mockups to life. Bring up the staging servers and code up the designs. We introduce everything to your company to get feedback, and real world tests.

Then we bring those mockups to life. Bring up the staging servers and code up the designs. We introduce everything to your company to get feedback, and real world tests.


Finally, we go live to the world and measure the return on investment for you, with detailed analytics.

Get In Touch

Contact us and see if Studio MFP is right for your business.