Frequently
Asked Questions
We have more wiggle room than other agencies. Where most agencies offer just marketing, or just website design, we diversify so you don’t have to pay an arm and a leg.
You can either contact your account manager and upgrade that way, or log into our web app and pick your new plan. Your subscription will be automatically updated to the new plan.
Once your logo versions have been finished, they will appear as new project items in our app. You can login, make revisions, and write comments directly on our designs.
We offer invoicing on most of our services, if your account is eligible. Contact your account manager and invoicing can be enabled for your account if you meet the requirements for your service.
We put all of our websites through vigorous testing on multiple different servers. If in any case your website fails to perform, our quality team will make the necessary adjustments.
Application
Related Questions
Glad you asked! We offer some of the lowest prices in domains and hosting. Go to HostMFP.com and you can purchase/transfer a domain, or login to view your previously purchased domains.
Connect MFP works a bit differently than our other products, each client has their own subdomain. If you don’t remember your subdomain (for example, joestacostand.connectmfp.com ) please email your account manager, or our support team and we will send you your unique login URL.
To operate a Hotspot MFP wifi network, a broadband internet connection and at least one compatible router or device is needed (this can also be a PC) . The minute the router receives internet, the service starts to work (you need to provide the internet connection).
Since our software is running on your router, there is no need to operate a computer. You can connect the hotspot router directly to the modem or to an existing network. Then the router communicates with our servers (to authenticate users).
Not at all! Connect MFP and Text MFP are two separate products. SMS message credits in Connect MFP are solely for Connect MFP, and Text MFP SMS messages are for Text MFP only.
Five easy steps to a
successful project
- STEP 1
- STEP 2
- STEP 3
- STEP 4
- STEP 5
RESEARCH & STRATEGY
We begin by performing a rigorous audit of your market space. Who is the core audience? What are their concerns and values? What are your competitors doing? What can we do differently?
DESIGN & PROTOTYPING
Prototyping involves rapid and collaborative iteration on wireframe concepts, layouts and directions.
DEVELOP AND BUILD
Once we’ve agreed on finalised prototypes the development team steps in to create high fidelity living mockups of the final product.
TESTING
Then we bring those mockups to life. Bring up the staging servers and code up the designs. We introduce everything to your company to get feedback, and real world tests.
GO LIVE & MEASURE
Finally, we go live to the world and measure the return on investment for you, with detailed analytics.