HomeVirtual AssistanceSales and Marketing Support - Studio MFP

Selling and marketing are a large part of any small business. But managing those sales and prospects can be a burden. Studio MFP’s virtual assistants will be able to support your sales staff and manage your client and prospect data.

Online Marketing Support

  • Managing social networking accounts
  • Creating social network events and pages
  • Email marketing management
  • Online reputation management
  • Manage and create website content
  • Ads management
  • Vendor relations

Managing Client/Prospect Data

  • Work in your CRM (Customer Relationship Management software)
  • Create lists
  • Email services
  • Schedule sales appointments
  • Manage prospects and sales

Creating Marketing Materials

  • Design flyers
  • Create newsletters and content
  • Design presentations
  • Create advertisement materials for your sales or clients

Customer Support

  • Email or ticket based customer support
  • Use of Help Desk or Knowledgebase software

Online Sales Support

  • Ecommerce support
  • Setting up automated ecommerce emails
  • Listing and managing products and inventory
  • External shop site management
  • Manage listings
  • Product/Service sales reporting
  • Support on Amazon, eBay, Shopify, WooCommerce, Big Commerce, Magento, or other ecommerce platforms

What happens when I get my
Virtual Assistant?

Learn how our Virtual Assistant program works.
What’s the difference between Studio MFP’s virtual assistants than other companies?

Most virtual assistant services provide someone to do the research, communicate, or send you information. Our virtual assistants can do all that, but most importantly what separates us from the others is that we do the work. You need help with your hosting account? Done. Graphics designed? Done. Meetings scheduled, and your notes transcribed? Done. Logo formatted for your vendors? Done. We don’t stop with just helping out, we actually execute on the work you need.

Do virtual assistants complete my other Studio MFP services?

Studio MFP is exactly what we say we are, a studio. So if you request something more in depth than our standard virtual assistant services, we will work internally to transfer hours, or generate invoices to make sure your work is done. We all work together throughout our departments to ensure your projects are completed. It’s seamless!

Will my clients know I’m using a virtual assistant?

This is completely up to you. We can communicate directly with your clients, either with our email, or a branded email from your domain like “joesassistant@yourcompany.com” or even “tom@yourcompany.com.” Communicating with your clients is under your discretion. Some clients like having a support tool set up like Zendesk to mask all support communication. We can assist you, or work with your tech team, in generating a new email for your virtual assistant. Depending on your email service a small fee may be required for a new email address. Studio MFP is not responsible for fees incurred with any email setup. Contact us for more details!

How much does a Virtual Assistant cost?

We have premade plans set up from 40 to 160 hours per month. For custom plans, we have invoicing options for one-off months or custom Full Time Equivalent/multiple team options. Register in the Studio MFP App to learn more or schedule a free consultation.

How do I communicate with my virtual assistant?

We work solely through email for our virtual assistant program. This allows every task to be documented, and able to be sent to the appropriate team member. You will have a Digital Solutions Consultant (your general account manager) to set up the virtual assistant, then afterwards you will be able to communicate with them directly. We are hoping to offer chat and Skype/calling options in the near future.

When does my virtual assistant work?

Our virtual assistants are located in most time zones, but depending on the services you are requesting, it could be completed overnight by our international team. Our standard service business hours are 9:00am to 5:00pm EST, but what works well about our virtual assistant program, is that we complete most of our work while you sleep! Once we’ve received your request we will give you a confirmation by your VA, or DSC, and a timeline for completion. It helps if you send us due dates, or request when tasks be completed.