It often happens that a successful business is faced with having a higher volume of work which needs to get accomplished, and that puts the business in the position of needing extra help. The issue could be solved by hiring additional staff, but that will lower your business profits and it will also add overhead to your budget.
Sometimes the volume of extra work which comes with increased business levels simply doesn’t justify taking on one or more new employees. If you should find that your business is in the situation, it might very well be to your advantage to hire a virtual assistant rather than a full-time new employee. If you don’t know much about virtual assistants, here are some of the tremendous benefits they can provide for your company.
Huge savings on time
When you’re considering hiring a full-time employee, there are a number of steps you have to go through which can cause the process to be stretched out over a period of months. First of all you have to announce the fact that you’re hiring, and then wait to receive resumes and applications from would-be candidates.
Then you’ll have to review all those resumes and set up interviews with the best prospects. After that, you have to go through the interview process itself, and you may even conduct two or three interviews with the best candidates, so you can narrow your choices down to one or two. You’ll also have to conduct background checks, and check references on your job candidates, and then when you’re finally through with all this, you’ll have to go through an on-boarding process which brings your selected employee up to snuff on your business practices. You can go through all of that, or you can simply hire a virtual assistant.
As opposed to hiring a full-time employee, you can hire a virtual assistant for specific business tasks and pay them by the hour. You probably won’t need to train a virtual assistant to handle the task you have in mind, because the assistant you choose should already be familiar with the kind of tasks you need accomplished.
If you have several tasks which need to be done, that would probably call for several different types of training for a full-time candidate that you hired, but it could also be handled by several different virtual assistants that you hire for much less than the cost of training. It will almost always save you money by hiring a virtual assistant to do one or more business tasks, rather than hiring a full-time employee to do the work. You also save money on benefits which would have to be paid to a full-time employee and could be bypassed in the case of hiring a virtual assistant.
You should be able to find a virtual assistant to handle business tasks in almost any industry you’re involved with. Whether it be digital marketing, implementation of SEO, web design, bookkeeping, or something else, there will be virtual assistants available with experience in your market. Specific tasks cover a wide range of possibilities such as handling emails, answering phones, calendar management, and a great many more tasks besides.
One of today’s most important business tasks is maintaining an online presence, and it might very well be to your advantage to hire a virtual assistant to establish or maintain your online presence on Twitter, Facebook, or LinkedIn, to keep your business name in front of the public. Whatever job or task you can think of, there’s a virtual assistant available who has done it before and can bring knowledge and experience to the table on behalf of your company.
Lead generation and content management
Lead generation is one of those time-consuming tasks that most people don’t really want to handle themselves, but which is essential for the success of the business. If you are undertaking a campaign to drum up new customers, whether it be through social media activity, website contact forms, or inbound campaigns directed at your website, you can have a virtual assistant manage all this for you. Your virtual assistant can save you a ton of time by sorting through all the leads and assessing their true value to the company before adding selected leads to your company database.
Content management is another critical aspect of your company’s success, since high quality content on your website and on your social media accounts can drive a great deal more traffic to your business. This is another very time-consuming project which your virtual assistant can manage for you by creating the content, or doing the necessary research, so that someone else in your company can prepare that content. Both of these activities add tremendous value to your business and can be done very efficiently by a qualified virtual assistant.
Once you’ve indoctrinated your virtual assistant about your company values and processes, he/she can be a fantastic resource for your business. A well-trained virtual assistant can respond efficiently to all customer questions and follow up with customers who require assistance which was previously unavailable. Requests or complaints lodged by customers are generally things that your staff members would prefer to avoid, but a virtual assistant can provide professional support in handling these types of issues.
When necessary, email responses can be drafted, frequently asked questions can be prepared to inform customers and prospects, and a whole host of other activities can be undertaken to keep things running smoothly with your customers. Customer service can be one of the most critical aspects of maintaining good relationships with your prospects and loyal customers, and that means you should take it seriously by engaging the services of a well-qualified virtual assistant.
Peace of mind
When you’ve found a virtual assistant whom you can trust, you can enjoy the kind of peace of mind that comes from knowing you’ve delegated business processes to a qualified individual, who will represent your company in a highly professional manner. You’ll probably also be a lot less stressed in the workplace, because you’ve delegated some of the lesser tasks of your business to the virtual assistant, so that you can focus on the major tasks which demand your attention. You may even find that the peace of mind a virtual assistant brings to you, becomes a priceless component of your overall operation.
Where to find your virtual assistant
Now that you’re aware of all the benefits a virtual assistant can provide for your company, you may be wondering how to find a good assistant. Look no further than Studio MFP, where that’s one of several services we provide to our clients. In addition to small business marketing, social media marketing, and SEO services, our digital agency can also offer highly skilled virtual assistants to clients, to help ease the burden of accumulating work tasks. Contact us today to find out how we can help your business become more efficient, while still staying on budget!